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Ashley Latter

15 February 2017

1:30 pm to 5:00 pm


Discover the Secrets to a Perfect Consultation

Develop the most important communication skills of them all, so that you can create literally thousands of pounds worth of new opportunities, so that you can finally deliver the dentistry that you love to do & most importantly your patients want.

In this workshop, Ashley Latter will share, for the very first time in a UK Presentation outside his two day Ethical Sales & Communication Programme, his unique four step questioning protocol that can help uncover opportunities within your Practices. Whether you are a NHS, or a Private Dentist, this material is so applicable. This is relevant to anyone who is in a patient consultation role and will help create new opportunities both with your existing and new patients.

Here are some of the Outcomes you will achieve

  • The difference between open and closed questions
  • Ashley four step unique questioning flow, to help create more opportunities
  • Understand the five emotional reasons on how patients make decisions, you need to understand all these if you want to increase case acceptance
  • Uncover three killer questions that need to be asked in every consultation
  • Uncover new opportunities with new and existing patients
  • Help to motivate your patients to take action quicker
  • Become an outstanding listener. Listen to understand, rather than listen to respond
  • Build powerful and stronger relationships with your patients; take them to the next level.
  • Create a perfect consultation, stand out from other practices.
  • Have more patients yes to your treatment plans




Gallery 1, Bramber House, University of Sussex
Refectory Road, Falmer
Brighton , BN1 9QU United Kingdom
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